Privacy Policy

In compliance with the Personal Data (Privacy) Ordinance, Metta Mission and Community Ministry Ltd (Metta / We / Our) is committed to safeguard the personal information of web users. This Privacy Policy forms part of the relevant terms and conditions of our website, protects and uses your personal data in accordance with the laws of HKSAR. When you provide your personal information through our website, it means that you agree to all terms of this Privacy Policy and the terms and conditions of our website, and are bound by them. Please read carefully of this Privacy Policy before you start to provide any personal information.

If you do not accept this Privacy Policy, please do not make donations/shopping or provide any personal information on our website.


Collection and Use of Personal Information

Personal data, including but not limited to name, telephone number, facsimile number, address, email address and record of donation will only be collected to organize, coordinate and carry out activities to support or encourage charitable events organized and undertaken by Metta and to publicize and promote such works. All reasonably practicable actions shall be taken to ensure that personal data collected and retained are accurate and securely protected. No personal data shall be disclosed to other organizations or individuals without consent of the web users. When web users visit the website of Metta, our service provider will only record their IP address and the pages browsed. No personally identifiable information shall be collected. The aggregate information about the number and types of visitors will be used for conducting analysis for service improvement.


Storage and Access of Personal Information

All personal information that web user provides to Metta is secured on Metta’s server with restricted access. Only designated staff or agents are permitted to view user’s personal data.


Online Registration / Donation / Shopping

When web users register, donate or shopping, their personal information will be securely encrypted, in which credit card information will only be collected by the Visa/Master companies via their payment gateway for the purpose of processing the donation/ shopping payment. Metta will not disclose any of such information. Other personal information will only be used for the purposes of issuing and sending of donation receipts, order receipts and records by Metta.


Review of the Privacy Policy

We may review this Privacy Policy and update our website from time to time. Any amendments, updates or
amendments to this Privacy Policy will be posted on our website and take effect immediately. Unless otherwise required by relevant laws, we recommend you visit our website from time to time to obtain the latest version of the Privacy Policy.


Update and Removal of Personal Information

If web users would like to update or remove their personal information from the database of Metta, please email your request to or write to us.

This privacy policy is governed by and interpreted in accordance with HKSAR law.



The information provided by Metta Mission and Community Ministry Ltd on this Website is for general information only. While every effort has been made to ensure that the information on this Website is accurate, Metta expressly disclaims liability for errors or omissions in such information and materials. Users who link from the Metta Website to sites provided by other organisations should be aware that the information on those sites has been compiled and issued by those organisations. Metta accepts no responsibility for the content of any site to which a hypertext link from this site exists and shall not be liable for any loss or damage arising from or related to its use.